Terms and Conditions

Terms and Conditions – Heba Collections

By shopping with Heba Collections, you agree to the following terms and conditions:

                 Orders & Payments
             1. All prices are in GBP (£) 

             2. Payments must be made in full before dispatch. Shipping & Delivery

             3. We aim to process and ship orders promptly. Delivery times may vary depending on location.

                  Returns & Refunds

• We offer a 14-day return policy from the date of delivery.
• Items must be returned in perfect, unused condition with original packaging.
• Customers are responsible for return shipping costs.
• Refunds will be issued to the original payment method once the item is received and inspected.

                Damaged or Incorrect Items

• If you receive a damaged or incorrect item, please contact us immediately at heba.collections@hotmail.com so we can resolve the issue.

                 Liability

• Heba Collections is not responsible for any delays or issues caused by third-party couriers.
• We are not liable for any damage caused by misuse of our products.

                               These terms are governed by UK law and subject to change at any time.